Since its foundation, Implastec has been based on training its employees in order to create a culture of quality, seeking to meet and satisfy the needs of its customers with a portfolio of solutions and customizations. Continuous improvement and commitment to the principles of effective, customer-oriented management make Implastec a unique partner that contributes its expertise in innovative solutions that add value to processes and products. As part of its commitment to excellence, since 2003 it has had a QUALITY MANAGEMENT SYSTEM certified by an internationally accredited certification body in accordance with ISO 9001:2015. With regular re-certification and monitoring audits, it maintains its commitment to quality in the constant search for the satisfaction not only of customers, but also of other stakeholders.
Implastec also has an operating license from CETESB and registration with ANVISA for the manufacture and sale of sanitizing products (risk 1).
It should also be noted that through Internal Audits and the Critical Analysis of the System carried out regularly by the Company's Senior Management, care is taken to maintain Quality in serving the market in which it operates.
Maintaining customer satisfaction as the organization's main focus.
Modern equipment and highly trained staff to control everything from the raw material to the finished product.
Continuous renewal in both the product portfolio and manufacturing processes.
Comprehensive proposal in the market allows for added value in customer service.
The best value for money in the complete product range.
Focus on development with a firm commitment to maintaining the quality of life of future generations.
Team focused on developing new products to better meet market demands, using best practices in project management.
Valuing people through constant training in the pursuit of maximum efficiency in operations.
Professionals trained in the latest quality management standards and procedures recommended by the certifications for each product line.
Complete support in the use of products not only to increase customer satisfaction, but also to gather information for the continuous improvement of the solutions it offers to the market.
Customer satisfaction as the main focus of action and competitive differential.
An attentive team that focuses on cordial customer service and support for the organization's other departments.