Customer Service
Business Hours
Support
+55 (15) 3500-2020
+55 15 3500-2020
vendas@implastec.com.br
Est. Oswaldo Pires de Camargo, 70
Votorantim – São Paulo
Since its founding, Implastec has prioritized employee training with the goal of fostering a culture of quality, striving to meet and satisfy its customers’ needs through a portfolio of solutions and customizations. Continuous improvement and a commitment to the principles of effective, customer-oriented management make Implastec a unique partner that contributes its expertise in innovative solutions that add value to processes and products. As part of its commitment to excellence, since 2003 the company has maintained a QUALITY MANAGEMENT SYSTEM certified by an internationally accredited certification body, in accordance with ISO 9001:2015. Through regular recertification and monitoring audits, it upholds its commitment to quality in the constant pursuit of satisfaction not only for customers but also for other stakeholders.
Implastec also holds an operating license from CETESB and is registered with ANVISA for the manufacture and sale of sanitation products (risk level 1).
It is also worth noting that through Internal Audits and Critical System Analysis conducted regularly by the company’s senior management, the company demonstrates its commitment to maintaining quality in serving the market in which it operates.
Maintaining customer satisfaction as the organization's primary focus.
State-of-the-art equipment and a highly trained team to monitor the process from raw materials to the finished product.
Continuous innovation in both the product portfolio and manufacturing processes.
A comprehensive offering in our target market allows us to add value to our customer service.
The best value for money across the entire product line.
A focus on development, with a firm commitment to preserving the quality of life for future generations.
A team focused on developing new products to better meet market demands through the use of best practices in project management.
Empowering people through ongoing training, with the goal of achieving maximum operational efficiency.
Professionals trained in accordance with the most recent updates to quality management standards and procedures recommended by the certifications for each product line.
Comprehensive support for the use of our products, not only to increase customer satisfaction but also to gather information for the continuous improvement of the solutions we offer to the market.
Customer satisfaction as our primary focus and competitive advantage.
A dedicated team that focuses on providing friendly customer service and supporting other departments within the organization.
